triConvey's Matter Details section appears overwhelming when you create your first matter. This article outlines where to enter relevant information to the matter.



Table of Contents



Getting Started

Ensure all relevant matter details are displayed in the matter by selecting all relevant parties and data to the matter.




Matter Details overview

In the Matter Details section, you enter all relevant data about the matter. Double-click each line item to open a new window with more information to complete.




Matter Info window

Double-clicking on Info opens the Matter info window where you can complete matter-specific actions such as:


  • change the status of a matter;
  • change the matter open and close date;
  • override the Matter Number, Re Line and Description fields; and
  • add the Person Responsible, Person Assisting, Introducer and Referrer details.




Matter Parties and Contacts

Enter the parties to the matter under the Info line.  The displayed fields are configured after selecting all relevant parties and data to the matter.




Adding Additional Contacts to a matter

If there are contacts that you wish to add to a matter, you can add an Additional Contact field. 


Once the field has been selected, you can add multiple contacts to the matter by right-clicking on the Additional Contact in the matter and selecting Add Additional Contact.




To edit a contact's role in the matter: 


1.    Right-click on their name and select Edit Role & Legal Description


2.    Either:

  1. tick the Override check box to the right of Role to override the Role; or
  2. tick the Override check box to the right of Legal Description to enter the descriptor of the party.



3.    Select Save.


The role override will be displayed next to their name.




Matter specific details

Details that are specific to a matter are located further down on the Matter Details section. These fields are tailored depending on the matter type and state. Additional fields can be found when adding additional parties and data to the matter.


The best practice is to fill in as many details as possible upon creating the matter, but you can always come back to the matter window to fill this in later. 




Entering an overseas address

Matter detail fields do not account for address templates for countries other than Australia. If you need to enter an address from a foreign country, the best solution is to fit the address into the existing fields as best as possible.

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