Learn how to record a trust payment for a Matter.



Table of Contents



1.    Open the Matter from the triConvey Companion Site Web App.


2.    Select the Transactions tab.


3.    Select the trust account (if you have more than one) and then select Trust Payment.


4.    From the Trust Payment window, enter the following details:


  • Date processed – this is the date that the payment was made.

  • Matter – make sure the matter is correctly selected.

  • Paid to– type in the name of the party you’re making a payment to.
    • If the party is a contact in triConvey, select them from the dropdown menu.
    • If the party does not exist in triConvey, select the + icon and save their details.

  • Amount – check the Available After Payment field matches your own records for this trust account.

  • Type – select from Bank Transfer, Cash, Cheque or Credit Card.

  • Payment Reference – this field will be greyed out if references are set to automatically generate.

  • Transfer type– select whether the payment was made via Direct Deposit or BPAY.
    • For Direct Deposits, enter the Account Name, BSB and Account Number of the payee.
    • For BPAY payments, enter the Organisation/Company name, Biller Code and BPAY Reference number.

  • Reason – why the trust payment was made.

  • Internal note – further information that’s outside of the audit required reason.


5.    Tick Open PDF payment detail now if you wish to print or save the payment advice immediately. 


6.    Select Process

Tip:  If you ticked Open PDF payment detail now, the payment advice opens up in your browser’s PDF reader.



View all trust payments made

Trust payments will be denoted as Payment to in the Description column of the trust account, along with the reason entered into the payment.


You can generate the payment detail at any time by selecting the three dots on the right-hand column of a trust payment.



Next Steps

After creating a trust payment, you may wish to learn how to enter a trust deposit, make a trust to office transfer or set up a controlled money account.




Frequently Asked Questions

How do I receipt Transit Money in triConvey?
triConvey does not have a transit money register. Therefore, you will need to record your transit money manually using tools such as Excel.

As long as you are keeping a register of some kind, you comply with the regulations. However, ensure you double check with your law society.
How do I fix a mistake in recording a trust payment?

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