Set up your MYOB Integration

Modified on: Mon, 5 Aug, 2024 at 10:04 AM

Use the MYOB integration to automatically send data around payments made in triConvey to MYOB (all plans).

Getting Started
Integrate MYOB with triConvey
- Important notes when mapping accounts
How the new MYOB integration works
Frequently Asked Questions

Getting Started

If you are connecting MYOB AccountRight, make sure you have configured the following:

The datafile is set to Online (if your datafile is not online please refer to the MYOB Help Article or contact MYOB).
User access settings are correct:

Go to Setup and select User Access.
Select the correct User ID in the left panel.
Tick The user will sign on with a my.MYOB account and make sure the correct email address is entered.
Select Close.

Integrate MYOB with triConvey

The MYOB Integration interacts with triConvey in the following ways:

Invoices created in Smokeball are automatically created in MYOB.
When you apply payments, discounts, credit notes, interest or surcharges in Smokeball, they will also appear in MYOB.
You can also map your MYOB Bad Debts and Interest Charge accounts to Smokeball.

1. From the triConvey Companion Site Web App, select the gear icon from the bottom-left corner.

2. Select Firm Settings.

3. Select MYOB from the left menu.

4. Select Connect to MYOB.

Tip:  For MYOB Essentials v1, select the click here link.

5. A new tab opens in your browser, which redirects you to MYOB. Log in to MYOB and Allow access.

6. Once connected, navigate back to triConvey MYOB integration settings.

7. Select your MYOB Company File in the drop-down menu.

Tip:  As our triConvey software is powered by Smokeball, you may see reference to "Smokeball" instead of "triConvey".

8. Tick Activate General Ledger.

Operating Bank Account: select the operating bank account with account number 1.
Legal Fees Income Account: select the relevant Income account with account number 4.
Client Cost Recovery Income Account: select the relevant Income account with account number 4.
Client Cost Liability Account: select the relevant Expenses account with account number 6.
Surcharges Account: select the relevant Expenses account with account number 6.

9. Click Save.

Important notes when mapping accounts

When mapping the codes in MYOB, ensure that the GST configuration for those accounts match the GST settings in triConvey.

For example, if GST is included in a triConvey item but the account in MYOB that it is mapped to is GST-free, this may cause discrepancies.

When an invoice is waived, a credit note is created that is attributed to the account set in Bad Debts. If you do not select a Bad Debts account, it will default to your Fee Income account.
You can also map your MYOB Bad Debts and Interest Charge accounts to triConvey.

We recommend seeking advice from your accountant/bookkeeper if required.

How the new MYOB integration works

Once you have connected MYOB, any new invoices created in triConvey will automatically be created in MYOB.

Tip:  Invoices created in triConvey prior to connecting MYOB will not be synced to MYOB.

The debtor contact will also be automatically created in MYOB if they did not already exist in the system.

When a payment is applied to an invoice in triConvey, it will also be reflected on the MYOB invoice. An invoice that is fully paid in triConvey will be marked as paid in MYOB.

If you waive an invoice or partially waive an invoice, this will create a credit note. The credit note will map to the code you have set for Bad Debts in your triConvey Firm Settings.

Credit notes applied to an invoice in triConvey will also be created and applied in the corresponding MYOB invoice.

When a payment or credit is removed or reversed in triConvey, this action is also reflected in the corresponding MYOB invoice.

Frequently Asked Questions

When I reverse a transaction in triConvey, what happens in MYOB?

Reversing a transaction automatically adjusts corresponding payments in MYOB and converts the invoice back to Unpaid status for further action.

How does GST interact between triConvey and MYOB?

In MYOB, invoices with taxable items are marked accordingly, while those without tax are designated as GST-free. In triConvey, it is possible to customise tax on individual fees as needed.

You can access and modify GST settings within MYOB Settings. By reviewing these settings, you can verify whether GST is enabled and tax codes are correctly configured.

What is the best practice for integrating MYOB accounts in triConvey?

Ensure you have mapped the relevant accounts to each account drop-down menu in triConvey. You may need to consult your accountant or bookkeeper to make sure the correct account is selected.

Client cost liability and client cost recovery income serve distinct purposes. Client cost liability represents expenses (payable to supplier), while client cost recovery income pertains to recoverable costs.

The Bad Debts, Interest Payments’ and Surcharges accounts have default mappings for convenience. If you do not use these accounts, mapping them may not be necessary.

What is the best MYOB plan that works with triConvey?

All MYOB plans are compatible with triConvey, so you can select the plan tailored to your firm’s needs.

I'm experiencing discrepancies between MYOB reports and triConvey reports. What should I do?

Discrepancies between reports from MYOB and triConvey can arise due to differences in the data included for each report and reporting standards.

The best way to resolve these is to compare the data sources and configurations of both reports. For example, MYOB reports may not account for write-offs, GST, etc.

For assistance with MYOB reporting configurations, please contact MYOB's Support Team, as this is outside triConvey Support's scope.