Learn how to manage changes to an Active Intake Form, including how auto-save and version history work and how to publish form changes.


Table of Contents


How version control works in Intake Forms

Changes made to any Intake Form are saved automatically as a new version. Versions come in two states: Auto-save and Published


  • Auto-save versions are saved by triConvey once a day at 11:59 pm (Sydney time). A version is only saved if changes were made in the past 24 hours.

  • Published versions are ones you have manually published, and are made visible to form respondents. Form publishing is covered below.




Accessing Intake Form Version History

To access a form's version history, select the gear icon on the top-right corner of the Form Builder, then select Version History.


Each version is labelled with its date and whether it was auto-saved by the system or published by a staff member.


If you revert to an earlier version of a form, newer versions are not deleted. However, any changes made in the 24 hours before the save time will be lost.




How publishing an Intake Form works

When you edit an Active form, your unsaved changes are shown in the bottom-right corner of the Form Builder. You can leave the Form Builder at any time and your changes will be saved.


Publishing a form makes your changes visible to respondents. To do this: 


1.    Select Publish on the bottom-right corner of the Form Builder. 


2.    A Publish form window will appear. Enter a Change Note (optional) to record a summary of your changes. 


3.    If some respondents have started filling out the form, the number of them will appear under the Also apply to forms in progress checkbox. Tick this if you want to push your changes to them as well. 


4.    Select Publish.




Frequently Asked Questions

Are my form changes still saved automatically?
Yes. Editing a form still saves automatically and creates a new version. What's new is that those changes no longer automatically reach forms you've already shared.
Will editing a form change a form a client is already filling in?
No — not unless you choose to. Shared forms stay on the version that was current when they were sent. You control whether your latest changes are applied to in-progress forms by publishing.
How do I push an update to people who've already started a form?
When you publish, choose "also apply to forms in progress." You'll see how many in-progress forms will be affected before confirming. Already-submitted forms are never changed.
How do I tell which versions were published versus auto-saved?
Version History tags published versions and shows who published them and when, plus any change note. You can toggle off auto-save versions to reduce noise.

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