PaperCut MF is a print management platform for printers and multifunction devices (MFD). With the PaperCut MF integration, you can scan documents directly from your MFD directly to client matters in triConvey and print against an activity code and recover associated costs with ease.


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Getting Started

triConvey is built on Smokeball, so when you connect a third-party app you'll be asked to authorise Smokeball, even though you're setting it up from triConvey. 


A note on support scope

triConvey integrates with this third-party solution but does not develop or manage it. Our support team can assist with issues related to the integration not functioning correctly within triConvey (e.g., it's not appearing or working as expected). Questions about the tool's functionality, features, or capabilities should be directed to Dynamic Connect (https://dynamicconnect.com/).




How to obtain a PaperCut MF account

PaperCut MF is not sold directly to consumers - it is sold through a group of authorised partners. If you are interested in PaperCut MF simply contact your printer servicer, the company that supplies you with your copiers and MFDs. Learn more on PaperCut's website.



Connecting PaperCut MF with Cilantro

Cilantro by Taco Technologies is an authorised distributor of PaperCut MF that facilitates the connection between triConvey and PaperCut MF.  Learn more about Cilantro here.



To get started with Cilantro, get in touch with the Taco Technologies team on their website.




How the PaperCut MF Integration works

The integration will all be configured by your authorised print reseller. There is no need for you to configure any settings in triConvey. 


Open/Pending matters are synced to PaperCut MF from triConvey every hour.



Scanning documents to triConvey

To scan a document into triConvey, select Scan on your MFD, choose the relevant matter and select Scan to Smokeball.



Printing documents from triConvey

To print documents against a triConvey matter, select Print on a document, then simply select the relevant matter in the PaperCut MF pop-up. triConvey activity codes are synced to PaperCut MF so that all disbursements are recorded correctly.

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