Archie - September 2026

24 September 2026

Archie Word Add-in: Review with Playbooks has been redesigned

Review with Playbooks in the Archie Word Add-in is now available, with a redesigned experience for creating, running, and reading playbook reviews.

What's new

• Every instance is shown. If Archie finds the same issue in several places, you'll see all of them, not just the first.
• Rules can check more than one thing. A single rule can cover several checks, and each one gets its own result.
• Results are sorted by outcome. Findings are grouped into Issues, Warnings, and Passed, so you can start with what matters most.
• Actions only appear when Archie can act. You'll see Apply edit, Find in doc, or Add comment when they'll do something. If a finding is about the document as a whole, you'll get the explanation without a button.
• A guided way to create playbooks. The new create panel helps you write rules Archie can act on.

Good to know

• Your existing playbooks keep working, so there's nothing to rebuild.
• Archie reviews the text in your document only. It doesn't use matter data.
• Available in the Word Add-in, on Desktop and Web.

To find out how to create and run playbooks, see our help article.

3 September 2026

Archie has been updated with the following refinements and bug fixes: 

• ChatGPT 5.5 is now available again after fixing some bugs in the backend.
  
  
• Archie now answers from live matter data, instead of cached data up to 6 hours old.
  
  
• When creating a task, memo or event in Archie, you can now ask Archie about them in the same conversation.
  
  
• You can now link prompts in the Prompt Library to Lead Types.
  
  
• Archie no longer silently skips photos and screenshots on a matter.
  
  
• Fixed a bug where drafts returned [PLACEHOLDER: address] instead of the firm's own address.
  
  
• Fixed a bug where the "Most recent email" was not returning the newest email.
  
  
• Fixed a bug where matter chat failed if a firm record could not be found.
  
  
• Fixed a bug where agent-mode templates were reporting "No emails found" on matters with emails.
  
  
• Fixed a bug where Archie was suggesting chasing payment on voided or deleted invoices.

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